SHIPPING & RETURNS

At Bondi Bae, we believe in hassle-free shopping!

Enjoy free express shipping on all domestic orders over $49, or a $15 flat fee for all other domestic orders. Whether you’re stocking up or trying something new, we’ve got you covered with quick and convenient delivery. Happy shopping! ✨

We’re also proud to offer reliable international shipping to customers around the world! No matter where you're located, we make it simple to shop with us and have your order delivered right to your doorstep. With trusted shipping partners, you can count on us for fast, safe, and efficient service.

  • Free international shipping on orders over $100
  • A $25 flat fee for all other international orders

Approximate shipping times:
• New Zealand: 4-11 business days
• Asia: 10-20 business days
• United States: 10-20 business days
• Canada: 10-20 business days
• United Kingdom: 5-18 business days
• EU: 5-20 business days
• Rest of World: 14-30 business days

Please note: shipping times and fees vary depending on your location, and we’ll provide tracking information so you can stay updated on your order every step of the way.

Return Policy

We want you to love our products as much as we do. If you’re not completely satisfied with your purchase, we offer a hassle-free 14-day return policy.

How It Works:

  1. Eligibility: You can return items within 14 days of receiving your order. Products must be unopened and in their original packaging for a full refund.
  2. Initiate a Return: To start the return process, please contact our customer service team at Bondi-bae.com.au. Include your order number and reason for the return.
  3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service for your return.
  4. Refund Process: Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.
  5. Exclusions: Please note that opened items or those not in original condition are not eligible for a return.

Thank you for choosing Bondi Bae!